Case study · 24 vehicles · iCabbi
Surrey Executive Cars: a Wix site swapped for a booking machine.
How a 24-vehicle executive fleet moved off a template site and onto a WordPress build wired to iCabbi, and what happened to online bookings.
Representative build · 24 vehicles · iCabbi
The firm
Surrey Executive Cars is a Surrey executive operator running roughly 24 vehicles on iCabbi. A firm at this size lives and dies on the phone: peak-time call volume, account clients, and a booking site that has to earn its place next to the console.
The problem
- A Wix template site that could not quote a fare or push a booking to the console.
- Account clients emailing bookings that a controller had to re-key by hand.
- No mobile booking flow, so airport and corporate jobs leaked to the apps.
What we built
- A fare-quoting booking widget wired to iCabbi so web jobs land like any other.
- An account-client area for repeat corporate and airport work.
- A mobile-first layout that quotes and books in under a minute.
What changes
- More jobs arrive already-quoted, so controllers re-key fewer bookings.
- Corporate and airport enquiries convert on the site instead of leaking to apps.
- The phone load eases at peak because regulars self-serve online.
Timeline and stack
Live in 14 to 21 days from signed brief. Built on WordPress, wired to iCabbi, WCAG 2.2 AA on every template, and the operator owns the domain, the code, and the content.
Representative example. Figures describe the kind of change a firm of this size and setup typically sees after the rebuild, not a single audited client result.
Ready to see a real quote? Not a discovery-call trap.
Fill five short fields. Preliminary quote in 24 hours. Live site in 14 to 21 days.