Mersey Cabs: a PSVAR-ready site for a 31-vehicle accessible fleet.

Representative build · 31 vehicles · iCabbi

The firm

Mersey Cabs is a Liverpool wheelchair-accessible operator running roughly 31 vehicles on iCabbi. A firm at this size lives and dies on the phone: peak-time call volume, account clients, and a booking site that has to earn its place next to the console.

The problem

• Wheelchair-accessible availability buried and hard to book online.
• An older site that did not meet WCAG 2.2 AA for accessible booking.
• Contract and private accessible work handled entirely by phone.

What we built

• Clear WAV availability and an accessible booking flow meeting WCAG 2.2 AA.
• An iCabbi integration so accessible jobs reach the console.
• Content that speaks to both contract and private accessible work.

What changes

• Accessible bookings complete online without a phone call.
• The site meets the accessibility standard the work demands.
• Contract and private WAV enquiries both have a clear online route.

Timeline and stack

Live in 14 to 21 days from signed brief. Built on WordPress, wired to iCabbi, WCAG 2.2 AA on every template, and the operator owns the domain, the code, and the content.

Representative example. Figures describe the kind of change a firm of this size and setup typically sees after the rebuild, not a single audited client result.